Q How is access checked to see if I can get the spa into my garden?Ī We understand delivery is not always easy. Alternatively, we would require 10% of the value on cash terms. Q What deposit is required to secure my luxury spa?Ī If you take our finance option once the application is approved we would require a minimum of £50. Please note balance would be payable on delivery as we don’t do payment plans with a debit card. However, we do accept debit/credit cards as an alternative method of payment. Q What if I have had any bad credit, CCJS, missed payments etc in the past?Ī Unfortunately our finance provider wouldn’t approve. It will take you to a link to the finance provider for you to complete the application This is found in the product section of the website. Please note you must have good credit to apply!Ī You can do a finance application once you have chosen your perfect spa. Q Do I have to take a credit check for the weekly offer?Ī Yes, the product is financed through a panel of lenders and is taken on a monthly basis starting one month after install. If your questions us not featured, please get in touch and let us know, we are always happy to help. Are you looking to buy a hot tub but have questions? Read some of our frequently asked questions below. Bespoke items are ordered individually and have to be especially made for each customer and then shipped to the UK. If you have ordered a bespoke hot tub spa the lead time on your delivery will be 6-8 weeks. This can vary dependant on where the spa is in transit and this will be communicated to you upon ordering. You will be informed prior to ordering what the delivery time scale will be. In Transit (items that are mid-shipping)ĭelivery of your new spa if it is "In Stock" (mid shipping) will depend on where in the shipping cycle your new spa is. We will then agree a delivery date that suits you and schedule your Hot Tub in for delivery. To organise this to suit you, we will contact you prior to delivery to complete a survey of the area to ensure we can easily delivery, install and set-up your Hot Tub for you without the need for cranes or additional equipment. Here at Online Spas we always have a large number of Hot Tubs in stock and ready to be delivered. You are giving care instructions and shown how to use the controls before we leave, so you have everything you need for years of happy hot tubbing. We will then run a complete installation of the Hot Tub, filling it and setting it up ready for first use. This allows our experienced team to delivery your Hot Tub and get it to your desired position in your garden.
We offer a complete delivery, installation and set-up service.
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